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Case Study:

Moovaz

A custom property CRM developed for a specific client’s needs.

Role

Product Design Manager

Industry

Real Estate

Service Provided

Product Strategy, UX Research, UI/UX Design, Design System, CRM Architecture, Website Experience

Project Overview

Moovaz is a custom-built property CRM designed to help real estate professionals track residential movement, manage local vendor data, and streamline property workflows. The platform was created from the ground up – tailored to a specific client’s operational needs, with full integration between CRM functionality and a clean, modern website.

Challenges

  • Designing a CRM that handles postcode-specific in/out movement data and links it to service providers.

  • Creating a platform that’s simple for agents but powerful in functionality.

  • Balancing B2B usability with a polished, user-friendly front-end website.

  • Aligning product scope between design, business, and development under tight timelines.

Objectives

  • Lead the UX strategy and product design direction from scratch.

  • Deliver a scalable CRM that tracks and filters user movement by region.

  • Design intuitive flows for agents, vendors, and admin dashboards.

  • Build a responsive, conversion-friendly website to support user onboarding and lead capture.

  • Ensure smooth collaboration between cross-functional teams during development.